Different Types Of Phone Systems

Different Types Of Phone Systems

Choosing the right phone system is one of the most important factors that will help take your small business to the next level. Effective communication is important for a start-up or small business. Without effective communication, your business won’t go anywhere. That is where a high-quality phone system is very important.

There are a number of different phone systems on the market. You need to choose the right system to match the current and future needs of your business. That is the best way to improve the sales, conversions, and profits of your small business.

Buying the right phone system for a business can be quite confusing for most small business owners. In fact, the latest phone systems come with a wide variety of features. The advancement in technology has resulted in the addition of more and more features to phone systems.

Hence, it is tough to know which kind of system is ideal for your business. Following are some of the most popular phone systems in Australia today. After you have read this article, you will be able to choose the most suitable phone system for your business.

Key Systems Unit (KSU)

The key business telephone system is the most basic phone system in Australia. It uses the Key System Unit or KSU and is more suitable for small business that employs less than 40 employees. It has all the features that you need to run your daily operations. In fact, you can opt for more advanced features as your business expands. It requires a central key system unit to support the phones. On the other hand, the system should be installed by a reputable telecom vendor in Australia. The latest KSU systems are able to compete with the more advanced PBX systems in terms of advanced features. However,  this type of phone system lacks portability and flexibility compared to the latest phone systems on the market.

Private Branch Exchange Systems (PBX)

This phone system is ideal for larger business with more than 50-60 employees. In fact, it is great for larger businesses that intend to grow over time. The system should be installed by a reliable telecom vendor in Australia. On the other hand, this type of system is quite advanced compared to KSU units. It also has numerous features that are mandatory for the larger businesses out there. The PBX system will integrate well with most of the latest technologies in the telecom industry. It can be easily programmed to connect with the current configurations in your office premises. The system uses programmable switching devices that allow for the automatic routing of incoming calls. This system features an uninterruptible power supply (UPS) that allows the business to continue for some time even when there isn’t electricity in the premises. This is another advantage of the PBX phone system.

The hosted PBX system is a modification of this system. The only difference is that the programmable switching devices are no longer installed inside the office premises – but hosted by a telecom vendor. Your business will avoid some serious installation and maintenance costs as a result.

Voice Over Internet Protocol Systems (VoIP)

This is one of the latest phone systems on the market. This type of system is ideal for a wide variety of businesses. The Voice Over Internet Protocol System will send calls through the internet as opposed to through conventional phone lines. That way you can use the phone from anywhere in the world with the same phone number. This phone system offers some of the features that were previously available only to the larger businesses out there. Some of them include call queues, automated attendants, and computer integration.

This type of phone system is becoming quite popular with large and small businesses alike. However, the system is quite costly compared to the other phone systems out there. In fact, the cost of the system may depend on the number of employees using the system. The most important benefit of the system is that all the functions are accessed via the internet.

Hosted VoIP

This type of system comes with the same functionality as the traditional VoIP system. However,  the system will be hosted by a telecom service provider in Australia. That means you will have to pay a higher monthly fee for the services you use. The advantage is that the upfront cost is much lower compared to the traditional VoIP system.

Choosing the right type of phone system for your business will depend on many factors such as your location, the size of your business, number of employees and many other factors. Systems UP offers some of the best phone systems in Australia today. We have been in the industry for a number of years and have a solid reputation when it comes to all types of phone systems. Get in touch with Systems UP today if you need a phone system for your business.        

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